To protect, promote and advance generally the rights interests, and welfare of tenants.
We are here to:
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Assist tenants to know and understand about the law relating to renting and what their rights and responsibilities are.
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Help in working out problems or disputes with landlords.
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Provide accessible and appropriate information.
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Provide information on housing options and the pro’s and con’s of different housing situations.
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Promote self-advocacy by tenants and strategies for tenants to seek to resolve disputes themselves, and provide assistance where appropriate to approach landlords, agencies and other people involved in their tenancy dispute.
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Explain the process involved with Mediation and Tenancy Tribunal hearings.
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Assist tenants to identify the issues arising in their dispute and organise these issues in such a way that will enable them to resolve their dispute and, if required, to present their case effectively in mediation, negotiation and the Tenancy Tribunal.
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Uphold the articles of Te Tiriti O Waitangi, as per the document of 6th February 1840 (Maori Text).
TPA provide a free and confidential advisory service, and tenancy education for tenants and agencies in the Christchurch region.
Thank you to Te Runaka ki Otautahi o Kai Tahu Trust and Rev. Maurice Manawaroa Gray Upoko for the gift of our name,
Te Tòpù Tiaki-à-Kainoho - To watch over/ protect people who stay/ settle in/ live in a place